Engagement models

How we price consulting and managed services

We scope work after discovery — no anonymous shopping-cart pricing for complex HR technology. The table below compares what each model usually includes; your proposal reflects volume, integrations, and governance.

Advisory
Short, senior-led engagements to de-risk decisions before you fund a program.
Fixed fee
Current-state workshops and fit-gap
Roadmap and phased delivery outline
Rough order-of-magnitude for implementation + AMS
Vendor-neutral where appropriate; SuccessFactors-aware
Most common
Implementation
End-to-end build and migration with clear milestones, testing, and cutover.
Project
Configuration, integrations, and data migration
Test cycles, training materials, and hypercare
Documentation and handover to internal owners
SuccessFactors Learning and enterprise LMS experience
Managed services
Ongoing administration, releases, and small enhancements after go-live.
Retainer
Service desk-style support with agreed SLAs
Catalog, assignment, and reporting hygiene
Quarterly improvement backlog grooming
Flexible hours as your program matures

Model comparison

Illustrative only — final statements of work reference your environments, regions, and compliance obligations.

AreaAdvisoryImplementationManaged services
Typical duration2–4 wks8–20+ wksOngoing
SuccessFactors expertise
LMS configuration & migrationLightAs needed
Integration design (HRIS / IDP)Guidance
Test & cutover supportLimited
Post go-live admin coverageOptional
Named delivery lead
Commercial modelSOW / fixedSOW / milestoneMonthly retainer

Success Cloud — SAP SuccessFactors certified partner. Statements of work, MSAs, and data processing terms are agreed per client and region.